Guide about our store policy
At NATURALLY NUMBER ONE, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of our main policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today
Important Policies
Returns
For all returns, customers will be responsible for the delivery fee. Naturally Number One will only be responsible for the delivery charge if products are missing, damaged or incorrect. *All items during “Specific Promotions” and ‘Gifts’ are not eligible for refunds, exchange, or store credit.
Refund
Please send to our email info@naturallynumberone.com with a receipt from your carrier of the package you are returning. Once you have provided us with a receipt, a refund will be processed within a period of up to 15 business days depending on several factors. Also please retain the tracking number of your return package for your records. Naturally Number One is not responsible for return packages with wrong address & not received by Naturally Number One.
Privacy Policy
As concerns about the protection of personal information are increasing worldwide, it is important that We clarify our comprehensive privacy policy.